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Extension Express, Inc
2331 Fourth Street
Tucker, GA 30084
1-800-742-8799
770-908-9899
Fax: 770-908-2788 |
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Extension
Express is very proud of our accomplishments and
abilities. As you will see, our customers are just
as exited about how our accomplishments are effecting
their cash flow. Copies of the original testimonials
are available on request as are our references.
"We've
been utilizing Extension Express for 9 months
now, splitting our bad-debt accounts with
two other local agencies. When analyzing
the collection effectiveness of the three
agencies, EEI came out on top with higher
collections, no patient complaints and a
fee that can not be beat. We, soon, will
be giving EEI more opportunity with our AR."
- (Non-disclosed contact)
Director of Patient Accounts
100+ doctor primary care clinic with 10 locations
November
14, 2005
To Whom It May Concern:
Our
practice has been an Extension Express client
for approximately 12 months. During this time,
there has been a noticeable improvement in
our collection rate. We receive prompt and courteous
service by phone and email, and have not received
a single patient complaint about their collection
methods. Additionally, their fees are significantly
less than other agencies. Higher collections,
lower fees and superior service----need I say
more?
We recommend Extension Express as a partner to
any medical practice that recognizes that receivables
management is a significant aspect of its financial
success!
- (Non-disclosed contact)
Director Accounts Receivable
53+ doctor ENT clinic spanning over 4 locations
"We
gave Extension Express a "trial run"
by turning over one half
of one of our
location's bad-debt. In only 8 months
time, they proved to collect more monies than
our previous collection agency, yet charges much
less. We decided right then to give them 100%
of our business."
- (Non-disclosed contact) Director of Patient Accounts
33+ doctor primary care clinic with 6 locations
"Since working with EEI, in only 4 months time,
we have already realized an increase of 10 times
the collections amount on bad-debt as compared to
our previous collection agency.... you are more
than welcome to use us as a reference."
-
(Non-disclosed contact) CFO
70+
doctor clinic spanning over 4 locations
September
2, 2003
RE: Extension Express
To Whom it may concern
(Our clinic) has been utilizing Extension Express
accounts receivable and collection services for
over 4 years. Since using Extension Express' services,
we have experienced a 26% recovery in our bad-debt
collections over the course of our relationship.
Our negotiated low collection fee has returned to
our bottom line, more that $1,000,000.00 savings
compared to utilizing previous outside agencies.
We have always received prompt, friendly service
from Extension Express and their staff is always
courteous to us, but more importantly, courteous
to our patients. Their standard reporting mechanisms
are superb. They always excel in record keeping
and attention to detail (patient conversation, promises,
etc.). We can always count on Extension Express
to provide us with reports we need plus, I have
had them create personalized reports based on "our"
needs for production and staff meetings.
We highly recommend Extension Express to any clinic
that is investigating methods to reduce internal
cost associated with collections, increase overall
rate of collections and to effectively double the
dollar amount returned to the clinic's bottom line.
Sincerely,
(Non-disclosed contact)
Business Operations Manager
70+
doctor multi-specialty clinic spanning over 6
locations
July
22, 2003
To Whom It May Concern:
Our Family Practice group has been a client of Extension
Express (EE) since the summer of 2002. Over the
past year, we have been impressed with the monthly
rise in the liquidity percentage of collections
for patient account that we have transferred to
EE. Without question, it has been both cost and
operationally effective for our group to use EE
for patient account follow-up.
In addition, overall, patients have responded favorably
to (clinic) using EE as an "extension"
of our group for patient account follow-up. EE has
been very timely with follow-up and professionally
acceptable to patients while discussing a sensitive
subject matter.
Finally, we have been impressed with the flexibility
in reporting. We are able to receive timely reports
that provide valuable information to monitor the
payments for accounts transferred to EE.
We can confidently recommend EE as an "extension"
to your medical practice or any type of business
in which accounts receivable are an important aspect
of the financial success of your organization.
Sincerely,
(non-disclosed contact)
Executive Administrator
9
doctor family practice with 1 location
July 8, 2004
To Whom it may concern:
I am pleased to recommend Extension Express to
anyone wishing to improve their agency collections.
We began sending accounts to Extension
Express in August of 2003 after using the same
agency for 10+ years.
Within a few months we noticed
a dramatic improvement in our agency collections.
They use sound professional tactics in obtaining
payment from our patients. Patients report professional
and courteous conversations with Extension Express
collectors and we have not received any patient
complaints about Extension Express.
Whenever we
call Extension Express we receive prompt, friendly
assistance. We have not had any difficulty getting
through to speak to a collector and they respond
promptly to our email inquiries.
We have found
them to be very flexible and accommodating and
we highly recommend Extension Express if you are
looking for an agency with these qualities.
Sincerely,
(non-disclosed contact)
Director of Business Office Operations
70+ doctor multi-specialty clinic with 4 locations
We all
think you're WONDERFUL!..... We've had no (not a single
one) patient complaints regarding your collection reps.
- (Non-disclosed
contact) Director, Accounts Receivable
53+ ENT clinic spanning over 4 locations
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