Extension Express, Inc is a national full service accounts receivable and bad-debt collection management firm focused on, and specializing in, the medical industry. EEI offerings include extended business office functions, sending of statements, charity scrubbing, AR cash flow management and much, much more.

Since 1991, EEI’s focus has been on healthcare medical accounts receivable and revenue cycle, thus developing proven methods to accelerate recoveries and cash flow productivity. EEI’s professional approach motivates prompt attention and payment while maintaining good customer/patient relationships. 

Compared to the medical industry’s standard collection fees, EEI strives to return to medical practices, not only a higher percentage of collections, but also a significantly larger dollar amount of collections due to EEI’s low percentage collections fee.

EEI is an accomplished organization committed to providing our clients with the most professional and personalized service available today. It is our mission to be “a reflection of your image”. 

Our corporate office is located in the metro Atlanta area, with a division in Northeastern Ohio. EEI services and maintains over 2500 customers nationwide. An 800 number makes it easy for debtors to contact us and Caller ID helps us to stay in touch with them. 

Extension Express carries no less that a $3,000,000 (three million) Errors and Omissions Insurance to protect our clients and is fully HIPAA compliant.

”Outsourcing problem accounts to a professional agency is not an admission of failure. It is evidence of managerial maturity.”


To deliver personalized solutions to all healthcare providers, in order to achieve high collection effectiveness with little or no patient complaint.


To provide all healthcare providers, as well as, patients with the outmost professional and personalized service available.


Extension Express, Inc. (EEI) is a healthcare consulting group founded in 1991 by Dave Glass following his thirty plus years of experience in the accounts receivable industry. From the beginning, EEI’s philosophy has been to provide quality service to our clients while maintaining good customer/patient relationships.

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